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HAVE ANY QUESTIONS?
Frequently Asked Questions
Do you offer bulk discounts?
Yes! We are happy to offer bulk discounts to customers with specific needs. Please contact our sales department to discuss your request.
Do you offer same day digitizing?
How will I receive my file?
What are acceptable changes after my file is delivered?
What is your turnaround time?
Change Policy
How can I submit my change request?
Send us an email at design@digitizingwood.com. If you are having issues with the sew-out please take a picture of your sew-out and send it to us with a description of the issues you are having.
How soon will I get my file back after requesting a change?
You will receive your file on the same day as your change request submission, provided it is made before 4:30 PM Mountain Standard Time.
Is there a fee for my change request?
No, most changes are free. If you are having issues with your sew-out, your change request regarding sew-out is free of charge.
Is there an extra fee for a size change?
Typically, resizing within certain parameters does not incur an additional fee. However, if the adjustment necessitates re-digitization of the design, there will be an additional charge. For instance, transitioning a 3” wide left chest design to a full back design spanning approximately 12” wide will incur the full price for a full back, whereas transitioning a 3” wide design to a 6” design may only incur a $10 fee.
What are changes that require a fee?
ABOUT US
We Are The Best Agency To Improve Your Deals.
At Digitizing Wood, we specialize in transforming your artwork into high-quality, ready-to-stitch embroidery files. Our expert digitizers use the latest technology to ensure your designs are accurate, detailed, and perfectly suited for your embroidery needs.
- Professional Digitizing and Patching Services
- An Award-Winning Company for Embroidery Excellence
TESTIMONIALS
"We’ve worked with Digitizing Wood LLC on several custom embroidery designs, and every time, the quality surpasses our expectations. Their attention to detail and precision in digitizing artwork is remarkable. We’ve received so many compliments on our embroidered patches!"
Sarah M. Custom Apparel Business Owner